Your Security and Rights Guaranteed

We are committed to protecting your data and ensuring a clear understanding of our service agreement. Our policies outline everything from electronic DocuSign workflows to international visitor support and liability protections.

  • Bush Pilot Hunter’s Retreat Lodge (“we”, “us”, “our”) respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit bushpilothuntersretreatlodge.com (the “Website”), and how we collect, use, disclose, and protect that information. This Policy applies to all visitors, users, and others who access the Website or book trips through our site.

    1. Information We Collect

    a. Personal Information

    We may collect personal information that you voluntarily provide when you:

    • Make a booking or reservation
    • Complete a service form
    • Submit inquiries or customer service requests
    • Subscribe to newsletters or updates
    • Submit reviews or feedback

    This may include your:

    • Name
    • Email address
    • Mailing address
    • Phone number
    • Billing and payment information (including credit card details processed securely)
    • Booking and travel details

    b. Non‑Personal Information

    We may also automatically collect non‑personal data such as your browser type, IP address, device type, operating system, pages visited, and other usage information to help improve our Website and services.

    2. How We Use Your Information

    We may use the information we collect for purposes including:

    • Providing and processing your bookings and payments
    • Communicating with you about your reservations, inquiries, or offers
    • Improving our services and Website functionality
    • Sending you updates and promotions if you opt‑in
    • Protecting our rights, property, and safety
    • Complying with legal obligations

    We will only use your personal data in ways that are compatible with the purposes for which it was collected. 

    3. Sharing Your Information

    We do not sell or rent your personal information to third parties. We may share information with:

    • Service providers (e.g., payment processors, booking partners, analytics)
    • Lodging and transport partners as necessary to complete your trip
    • Law enforcement or regulators if required by law

    We require all third parties to respect the privacy and security of your data. 

    4. Cookies and Tracking Technologies

    We may use cookies and similar tracking technologies to:

    • Understand how you use our Website
    • Improve our services
    • Personalize your experience

    You can choose to disable cookies via your browser settings; however, some features of the Website may not function properly if cookies are disabled. 

    5. Security of Your Information

    We implement appropriate technical and organizational measures to protect your data from unauthorized access or disclosure. However, no method of electronic transmission or storage is 100% secure, and absolute security cannot be guaranteed. 

    6. Data Retention

    We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Personal information may be retained to manage bookings, improve services, resolve disputes, enforce agreements, or comply with legal requirements. 

    7. Children’s Privacy

    Our services and Website are not intended for children under 18. We do not knowingly collect personal information from anyone under 18. If you believe we have collected information from a child without consent, please contact us so we can delete it. 

    8. International Visitors

    By using our Website, you consent to the transfer and processing of your information in the United States or other jurisdictions where we and our service providers operate. Please note that data protection laws outside your country may differ.

    9. Your Privacy Rights

    Depending on your location, you may have certain rights regarding your personal information, including:

    • The right to access or request a copy of your data
    • The right to correct or update your data
    • The right to request deletion of your data
    • The right to opt‑out of marketing communications

    To exercise these rights, please contact us using the details below. 

    10. Changes to This Privacy Policy

    We may update this Policy from time to time. When we do, we will revise the “Last Updated” date and post the updated version on the Website. We encourage you to review this page periodically for any changes.